This privacy policy relates to the use of and the data we collect via that site.

The General Data Protection Regulations (GDPR) state that we must give you details about the data we collect, our reasons for collecting it, what we do with it and what your rights are – which is all contained here in our Privacy Policy.

Who are we?

Outflux is the trading name of Sharon Teague, 2 Harwen House, Castle Street, Eye, Suffolk, IP23 7AN.  

We are the data controller and are registered with the Information Commissioner’s Office (ICO) registration number ZA538799

Purpose of processing

We process your personal data to respond to enquiries about our service, communicate with you about it, and provide our invoices for work completed.

Basis of processing

We process your data because you are buying our services or enquiring about doing so.  Our lawful basis of processing is therefore covered under GDPR Article 6(b) “processing is necessary for the performance of a contract”.

Special category data

There are additional rules we must follow if we collect certain types of more sensitive data, known as Special Category Data.  We do not collect any special category data about you.

What personal data do we collect?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We will collect and retain the following data:

  • Your name
  • Your email address
  • Your postal address

Do we ever share personal data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We will share your data if required to do so by a legitimate law enforcement agency.  When you submit your personal data online your data is held by our partner who hosts our website.

We will never share or sell your data to third parties without your permission.

How do we keep your data secure?

Visitor comments may be checked through an automated spam detection service.

We take sensible steps to keep your data secure:

  • All data sent between your browser and our website is encrypted in transit
  • All data we hold in our computers are encrypted at rest

Your Rights

You have a number of rights relating to the processing of your data, if you would like to use them then please contact us at the above address or email us.

We won’t charge you for doing any of the following, however we may make a charge in the case of frequent repeat requests:

  • Access:  You have the right to a copy of the data we hold about you
  • Rectification:  If you think some of the data we hold is wrong then you have the right to ask us to correct it
  • Erasure:  You have the right to ask us to delete the data we hold about you.  Where we are holding the data to fulfil a contract with you then we will need to retain the data in accordance with the data retention requirements shown below
  • Restriction:  You have the right to ask us to temporarily cease processing your data, for example you can ask us to restrict processing whilst we verify corrections which you have requested
  • Awareness:  You have the right to be fully informed about why and how we process your information.  This privacy notice is intended to meet that requirement, but please do contact us if you have any questions
  • Object:  You can object to us processing your data, for example by withdrawing your consent where consent is the basis of processing.
  • Data portability:  You can request a copy of your data in a digital format which you can then supply to another provider
  • Automated decision making:  We don’t apply any automated decision making algorithms for the processes covered by this privacy notice

How long do we keep your data for?

If you buy something from us we will keep your data for 7 years from the date of purchase.  If you have just made an enquiry and not purchased anything then we will delete your data 1 year after our last contact.

Cookies – How do we use cookies on our website

We do not currently use cookies on our website.

What happens when I follow links to other sites?

If you follow a link from our site to another site then you should read the privacy policy on the other site prior to providing your data to them.

Where do we process data?

We process data at the address shown above.

Making a complaint

Please contact us at the above address, or via email at  You can also contact the Information Commissioner’s Office (ICO) on their helpline 0303 123 1113 or online at  If you should contact the ICO they will normally ask you to contact us first.